How we work, step by step.
Every client deserves to know exactly what they're getting before they sign anything. Here is our end-to-end process, what happens, when, and what you'll have at the end of each stage.
Discovery Call
A complimentary 15-minute video or phone call. You tell us your goals, we tell you, honestly, whether and how we can help. No sales pressure, no forms to fill in beforehand.
- An initial read on your eligibility
- A shortlist of likely pathways
- Realistic timeline expectations
- A clear next step (or a friendly referral elsewhere)
Strategy Session
A deep-dive 60 to 90 minute consultation. We review your documents, check eligibility, and design a tailored immigration strategy. You leave with a written plan.
- A written immigration strategy document
- Eligibility review
- Extensive improvement plan
- Fixed-fee proposal for representation
Retainer & Onboarding
If you choose to engage us, we sign a Retainer Agreement (mandatory under CICC rules) and onboard you into our secure client portal. You see exactly what's owed, when, and what we'll deliver.
- Signed CICC-compliant retainer
- Secure client portal access
- Document checklist tailored to your file
- Direct line to your consultant
Document Collection & Drafting
We give you a precise document list (no more, no less). As documents come in, we review them, flag gaps, start drafting forms, and provide advice on making the supporting documents stronger where necessary.
- Reviewed and organized document package
- Drafted IRCC forms and declarations
- Tailored letter of explanation
- Statement of purpose (if applicable)
Quality Review & Filing
Before anything goes to IRCC, the file passes a structured quality review, every form, every date, every supporting document. Then we submit through your IRCC portal under our authorized representation.
- Complete copy of submitted application
- IRCC confirmation receipts
- Biometric instructions (if required)
- Expected next-step timeline
Case Monitoring & IRCC Correspondence
We monitor your file, respond to procedural fairness letters, additional document requests, and any IRCC follow-ups. You're updated at every meaningful milestone, and never left wondering.
- Regular status updates
- Professional responses to IRCC requests
- Biometric & medical scheduling support
- Refusal protection & quick action protocols
Approval & Landing Preparation
Once approved, we walk you through the Confirmation of PR (or visa, work permit, study permit) and prepare you for landing. Where applicable, we coordinate Port of Entry briefings.
- COPR / visa documentation
- Port of Entry briefing & checklist
- Landing-day support guide
- Family member coordination
Settlement & Long-Term Support
Approval isn't the finish line, settling in is. We offer continuing guidance on PR card applications, citizenship timelines, family sponsorship from within Canada, and credential recognition.
- PR card application support
- Citizenship eligibility roadmap
- SIN, healthcare, banking guidance
- Settlement resource referrals
What you'll never experience with us.
A short list of practices common in this industry, that we refuse to engage in. Ever.
No guarantee theatre
No reputable consultant can guarantee an approval, anyone claiming otherwise is lying. We talk in probabilities and strategies, not promises.
No hidden fees
Fixed-fee proposals, signed in writing, before any work begins. If scope changes, we discuss it transparently and document the variation.
No template applications
Every file is built from your facts, not a reused template that helped someone else last year. Lazy work gets lazy outcomes.
No ghosting
You will hear from your consultant directly. Emails returned within 24 business hours, calls returned the same day where possible.
No taking files we can't win
If your file is structurally weak, we'll tell you, and where appropriate, refer you to a lawyer for judicial review or alternate counsel.
No data carelessness
Your documents stay on encrypted Canadian servers, accessed only by your assigned consultant. We never share or sell client information.